Shipping Policy

Last Updated: July 6, 2026

Thank you for shopping with Zentrova, a brand of MNA Global Group. This Shipping Policy explains how we process and deliver your orders.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.

• Orders are not processed or shipped on Sundays or public holidays.

• If we experience a high volume of orders, processing times may be slightly delayed. We appreciate your patience.

Shipping Time

Estimated delivery times may vary depending on your location:

• Pakistan: 3–7 business days

• International Orders: 7–21 business days

Delivery times are estimates and may vary due to customs clearance, weather conditions, or courier delays.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information (where available).

Customs, Duties, and Taxes

For international orders, customers are responsible for any customs duties, import taxes, or additional fees required by their country's authorities.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order. Zentrova is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Shipments

If your order is significantly delayed or appears to be lost during transit, please contact our support team. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us:

Brand: Zentrova

Company: MNA Global Group

Email: supportteam.zentrova@gmail.com

Phone: +92249318173

Business Hours: Monday – Saturday, 9:00 AM –10 :00 PM (PKT)